Clear responsibilities for TadExpress POS equipment, payments, repairs, security, loss, returns and acceptable use.
What This Policy Covers
POS terminal and any printer, scanner, charging equipment, cables, stands or accessories recorded at handover.
Keep equipment secure, protect account credentials, use authorized accessories and report suspected unauthorized access.
Report equipment faults to TadExpress. Financed or TadExpress owned hardware should not be modified or repaired without authorization.
Ownership
Ownership transfer is governed by the applicable purchase terms after the required payment is received.
The applicable agreement should clearly state when ownership transfers. Under the proposed structure:
₦10,000 initial Then ₦5,000/month for 12 months • ₦70,000 total
Final ownership and default provisions should be reviewed by Nigerian legal counsel before publication.
Merchant Obligations
False identities, fake transactions, unauthorized resale, security circumvention, promotion abuse and equipment tampering may result in investigation and applicable contractual remedies.
Loss, Theft & Damage
Notify TadExpress promptly with account and device information.
TadExpress records and assesses the reported loss, fault or damage.
Repair, replacement, return or applicable charges are handled according to the relevant agreement and warranty.
Ordinary wear from proper use should be distinguished from accidental, negligent or unauthorized damage when equipment is assessed.
Missed Installments
Notify the merchant when scheduled payment is unsuccessful.
Provide an opportunity to resolve the outstanding amount under the agreement.
Apply only remedies stated in the merchant agreement and permitted by applicable law.
Where applicable, follow the agreed lawful process for TadExpress-owned equipment.
Equipment Return
This equipment policy should operate alongside the TadExpress Privacy Policy, POS Terms and the applicable purchase or installment agreement.
Tick the box above to continue.