Privacy Policy
Effective Date: 5/20/2026
1. Introduction
Tadexpress operates a platform that connects Senders (users who request deliveries) with Drivers (delivery partners who complete deliveries).We are committed to protecting your personal data and ensuring it is handled securely.
2. Information We Collect
We Collect Information From Both Senders And Drivers, Including:
•Full Name
•Phone Number
•Email Address
•Profile Information
•Location Data (Pickup & Delivery Tracking)
•Device Information (IP Address, Browser Type, Cookies)
For Senders:
•Delivery Request Details
•Pickup And Drop-Off Addresses
•Payment Information
For Drivers:
•Driver License Or ID Verification (If Required)
•Vehicle Information (Bike, Car, Etc.)
•Real-Time Location Tracking
•Trip History And Earnings
3. How We Use Your Information
We Collect And Use Data To:
•Connect Senders With Available Drivers
•Process And Complete Deliveries
•Enable Secure Payments
•Track Deliveries In Real-Time
•Improve Platform Performance And Safety
•Provide Customer Support
•Prevent Fraud And Misuse
4. Data Protection
We Use Industry-Standard Security Measures To Protect Your Data. Your Information Is Stored Securely And Accessed Only When Necessary. We Do Not Sell, Rent, Or Trade User Data.
5. Data Sharing
We Only Share Data When Necessary With:
•Drivers (To Complete Deliveries)
•Senders (To Track Deliveries)
•Payment Processors (E.G., Paytech, Flutterwave, Etc.)
•Legal Authorities When Required By Law
6. Your Rights
Users Can:
•Access Their Data
•Update Personal Information
•Opt Out Of Marketing Messages
•Request Deletion Of Account
7. Cookies & Tracking
We Use Cookies And Analytics Tools To Improve App Performance And User Experience.